Which types of knowledge and skills should competency assessment programs assess?

Where applicable, competency assessment programs should assess

  • all testing phases (pre-analytic, analytic, and post-analytic)
  • general knowledge applicable to multiple processes (e.g., safety, computer, standards)
  • multiple types of job-specific knowledge and skills (technical, clerical, clinical)
  • communication skills
  • problem solving skills
  • judgment and decision making